Stag Digbeth cares about your privacy and your safety. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our online services via our website, booking system and check-in form, (collectively, our Services). Your personal data includes information such as:
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (DPO) and our dedicated team that supports this office by contacting us at firstname.lastname@example.org This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
We collect information so that we can provide the best possible experience when you utilise our barbering services. Much of what you likely consider personal data is collected directly from you when you:
(1) Create an account or book any of our services (ex: billing information, including name, address, credit card number, government identification);
(2) Purchase products from our online store (ex: billing information, including name, address, credit card number, government identification);
(3) Subscribe to our mailing list;
However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Account related information is collected in association with your use of our Services, such as account number, purchases, bookings, promotions, when you need to book your next trim, information requests, and customer service requests and notes or details explaining what you asked for and how we responded.
Cookies and similar technologies Only when on our websites we track your browsing behaviour, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our site and to collect, analyse and improve the performance of our Services. We may also collect your location (IP address) so that we can personalise our Services.
Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
Supplemented Data may be received about you from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyse the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We strongly believe in both minimising the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
Delivering, improving, updating and enhancing the Services we provide to you. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:
Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you?ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don?t need to provide consent as a condition to purchase our goods or services. These contacts may include:
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Targeted advertisements. Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. These offers will display as varying product banners presented to you while browsing. We also partner with third parties to manage our advertising on our webpages and other websites. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. If you wish to opt out of interest-based advertising, please send an email with the subject ‘Opt-Out of Interest-Based Ads’ to: email@example.com
For questions regarding accessing, updating or deleting your personal information, please contact our team by emailing: firstname.lastname@example.org
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.
We retain personal data only for as long as necessary to provide the services you have booked and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
If you have any questions about the security or retention of your personal data, you can contact us at: email@example.com
Some browsers allow you to automatically notify websites you visit not to track you using a Do Not Track signal. There is no consensus among industry participants as to what Do Not Track means in this context. Like many websites and online services, we currently do not alter our practices when we receive a Do Not Track signal from a visitor’s browser. To find out more about Do Not Track, you may wish to visit www.allaboutdnt.com.
Our Services are available for purchase only for those over the age of 15. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 15. If you know of or have reason to believe anyone under the age of 15 has provided us with any personal data, please contact us.
We reserve the right to modify this Policy at any time. If we decide to change our Policy, we will post those changes to this Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our website, at least thirty (30) days prior to the implementation of the changes.
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK Information Commissioner’s Office, as noted below:
ICO helpline on 0303 123 1113
We will respond to all requests, inquiries or concerns within thirty (30) days.